Airbnb’s Enhanced Cleaning Initiative for the Future of Travel
As we monitor the changes coming about in our post-COVID-19 world, all of us at Peak Cleaning Service are continually looking for ways to improve and enhance our services and adjust to the needs of our guests and clients. We're excited to continue tracking the developments that Airbnb is pursuing - which include a possible cleaning certification program!
In May 2020, Airbnb is launching their "new Cleaning Protocol", with enhanced procedures and guidance on how to clean every room in a home. These guidelines will include a learning and certification program to empower our host community. And guests will be able to identify and book accommodations included in this program soon after hosts enroll. This effort builds off of Airbnb’s strong historical track record of cleanliness: To date 94 percent of all Airbnb reviews show that guests are satisfied with cleaning, scoring it at 4 or 5 stars after their stays.
The host Cleaning Protocol will include specific information on COVID-19 prevention, such as the use of personal protective equipment, like masks and gloves for hosts or their cleaners, as well as disinfectants that are approved by regulatory authorities. A CDC recommended 24 hour wait period before entering is also required, as a precaution to address the possibility of particles that may remain airborne for a few hours. The protocol will be available to all hosts and we encourage them to commit and adopt these enhanced cleaning practices. Listings enrolled in the Cleaning Protocol will be available for stays immediately after the enhanced cleaning is performed.
If hosts are unable to commit to our Cleaning Protocol, they can alternatively opt into a new feature called Booking Buffer, to create a vacancy period between stays. Hosts can commit to keeping their home empty for a set period in between stays, with no activity other than cleaning. Reservations will be automatically blocked during that time frame, currently set at 72 hours. This option includes the same 24 hour wait period before entering, and hosts should still observe CDC recommendations and other applicable local guidance. This concept is expert-backed and was first conceived for Airbnb’s Frontline Stays project, through which hosts have offered over 200,000 places for medical workers and first responders around the world.